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Shipping Policy

Shipping, Order Tracking and Delivery
  1. Standard Delivery is free within Spain and we will charge in case of urgent deliver.
  2. You can ship your orders at to the home or work address your specify, never to a post office box No.
  3. Delivery times vary depending on the type of delivery:
    • Between 7 and 10 working days for shipment outside Spain.
    • Within 48 Hours For urgent Delivery within Spain.

    During Sales, delivery period can be extended.

  4. Shipping Address can be different from Billing address.
  5. In My Account you can check the status of your order and also, will notify you via email/SMS with the various changes in your order’s status.
  6. You will receive E-mail of Order Confirmation at the time of payment. And, also E-mail shipping confirmation when your order leaves our warehouse to the shipping address you mentioned. SMS will be sent from shipping company in order to let you know about the date or status of your order arrival.
  7. If somehow Courier Company unable to deliver your order at the shipping address indicated by you and tried to contact you but failed then in that case your order will be cancelled and we will refund the amount.
  8. If somehow your order has been lost due to company, then company will bear the loss and will refund the amount or company will provide specific voucher of that amount.
  9. If package received is in damaged condition due to transportation, then company will exchange the item and you need to inform it within 15 working days once the order has been delivered.